About Telecommunications

Telecommunications, are the exchange of information over significant distances by electronic means. Information exchanges can be in the form of voice, data and video transmission through the likes of telephones (wired & wireless), microwave communications, fibre optics, satellites, radio/television broadcasting and the internet.

Telecommunications are a vital part of all businesses. In order to run successfully, each business needs effective and efficient forms of communication. This allows you to communicate effectively with employees and clients at all times to deliver higher standards in customer service and improve the efficiency of your business operations. By facilitating data sharing to maximise collaboration, telecommunications also help to improve peak performance levels across an organisation.

With 30+ years in the industry, we know the importance of having effective communication systems. It’s important to have reliable telecommunication as it allows for growth and helps to keep your client base supported at all times. Reach your clients any time without delay by having reliable telecommunications in place.

As there is a broad amount of telecom technology that can be used to transmit data, the method of transmitting information can consist of mobile phones, land lines, VoIP and broadcast networks.

  • VoIP – referred to as Voice Over Internet Protocol or in simpler terms, phone service over the internet. VoIP basically allows users to make phone calls over the internet using different applications, such as Mitel for example.
  • SIP – Session Initiation Protocol allows people around the world to communicate using their computers and mobile devices over the internet. Its main use is to establish, modify and terminate multimedia sessions.
  • ISDN – stands for Integrated Services Digital Network. It’s a set of communication standards of digital telephone connection that allows the transmission of voice and data.
  • Inbound Phone Service (1300/1800 numbers) – The difference between the two numbers is that the 1300 line is charged to both the caller and the business. The 1800 line on the other hand is a free call as there is no charge to the caller on an Australian line.
  • PSTN – Public Switched Telephone Network
  • VoIP – referred to as Voice Over Internet Protocol or in simpler terms, phone service over the internet. VoIP basically allows users to make phone calls over the internet using different applications, such as Mitel for example.
  • SIP – Session Initiation Protocol allows people around the world to communicate using their computers and mobile devices over the internet. Its main use is to establish, modify and terminate multimedia sessions.
  • PSTN – Public Switched Telephone Network
  • ISDN – stands for Integrated Services Digital Network. It’s a set of communication standards of digital telephone connection that allows the transmission of voice and data.
  • Inbound Phone Service (1300/1800 numbers) – The difference between the two numbers is that the 1300 line is charged to both the caller and the business. The 1800 line on the other hand is a free call as there is no charge to the caller on an Australian line.